Last Updated: November 2, 2026
At a glance
Free Standard shipping, with no order minimum, is offered to the 50 U.S. states and Washington, DC. We estimate 1–2 business days to prepare an accepted order and 2–4 business days in transit after dispatch, or 3–6 business days in total. These windows are estimates, not delivery guarantees.
Where we deliver
Our stated Standard service covers the 50 U.S. states and Washington, DC, including Alaska and Hawaii. We do not offer international shipping. The store's U.S. checkout zone also contains territory and military-address codes; that does not by itself establish that a carrier can deliver a particular tea vessel or tray to every such address. Contact us before ordering to a U.S. territory, APO/FPO/DPO address, or PO Box so we can confirm actual service for the item. If an address is accepted at checkout but we cannot fulfill it, we will explain the issue and offer cancellation with a prompt refund. We do not promise a particular carrier. Enter a complete, accurate address.
From order to dispatch
Handling begins after an order is accepted and payment verification is complete. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on a weekend or federal holiday start processing on the next business day. If a product is unavailable or the address cannot be served, we will contact you rather than silently substitute an item or change the destination.
Transit and tracking
The 2–4 business-day transit estimate starts after dispatch, so it is separate from handling time. When tracking is available, we send its details after shipment; a first carrier scan may take time to appear. A split shipment may have more than one tracking number. Weather, carrier disruption, peak demand, and address errors can change the estimate. Contact us if a parcel appears stalled or missing.
If dispatch is delayed
If we cannot send an order within the stated handling window, we will explain the revised timing. You may accept that timing or cancel the unshipped order for a prompt refund to the original payment method. We do not apply a returned-item inspection period to a cancellation before shipment.
Delivery questions and next steps
Please check the address and nearby delivery locations if tracking says delivered but the parcel is not found, then contact us. Report visible transit damage or missing pieces promptly and keep the item and packaging when possible while we review a remedy. The Refund Policy explains returns, damaged goods, and refunds. Contact us for help with an individual order.
Contact Tasteodi
Email support@tasteodi.com or call +1 (863) 879-8097. Correspondence: 272 Ashford Dr, Davenport, FL 33837, United States. This is not a walk-in store, pickup point, or automatic return address.