Last Updated: November 2, 2026
What does Tasteodi sell?
Cups, teapots, infusers, tea canisters, serving trays, and related table pieces. Each listing states the item and purchase unit; a styled photograph may include other objects that are not included.
Does Tasteodi make these products?
No manufacturing or third-party brand relationship is claimed unless a product page expressly says so. Tasteodi is an independent online retailer.
Where do you ship?
Our stated Standard service covers the 50 U.S. states and Washington, DC; we do not ship internationally. The U.S. checkout zone contains territory and military-address codes, but actual delivery to those addresses or a PO Box depends on the item and carrier. Contact us before ordering there; if an accepted address cannot be served, we offer cancellation with a prompt refund.
What does shipping cost?
Standard shipping in that service area is free, with no minimum order.
How long do you prepare an order?
Handling is estimated at 1–2 business days after order acceptance and payment verification. Business days are Monday–Friday, excluding U.S. federal holidays.
How long does delivery take?
Transit after dispatch is estimated at 2–4 business days, for an estimated 3–6 business days total including handling. These are estimates, not guarantees. If dispatch is delayed, we offer the revised timing or cancellation and a prompt refund.
Will I receive tracking?
We send tracking details when available after dispatch. The first carrier scan can take time to appear; contact us if tracking stalls or a parcel appears missing.
Can I change or cancel my order?
Contact us promptly. If it has not shipped and cancellation is possible, we cancel and initiate a prompt refund to the original method. After dispatch, use the return process.
When may I request a return?
Within 30 calendar days after delivery. For a change of mind, the item must be unused, undamaged, and complete with supplied accessories. Contact us about damaged, defective, incorrect, incomplete, or materially misdescribed goods; legal rights remain intact.
How do I start a return?
Email support@tasteodi.com with the order number, item, and reason. We review the request and provide the correct destination, instructions, and a prepaid label if approved. Do not send an item to our correspondence address without instructions.
Who pays return shipping?
Tasteodi pays shipping for an approved eligible return and supplies a prepaid label. Retain its tracking record.
Is there a restocking fee?
No. We do not charge a restocking fee on an approved eligible return.
Do you offer exchanges?
No direct exchanges. Request an eligible return and place a separate order for a different item.
When will my refund be issued?
For an approved return, we will issue the refund to the original payment method within 10 calendar days after receiving and inspecting the returned item. Your bank, card issuer, or payment provider may require additional time to post the credit to your account.
What if an item arrives damaged, wrong, or incomplete?
Contact us promptly with your order number and a description. Photos can help; keep the item and packaging when possible. We review an appropriate remedy and any prepaid return steps.
How can I pay?
The checkout displays any methods actually available for your order in U.S. dollars, with applicable tax and the final total. Shopify Payments was not active at the last verified check. Footer card icons do not guarantee checkout availability; do not email card details or pay off-site.
How do I manage advertising cookies?
Use the store's available Shopify privacy controls, browser settings, and Your Privacy Choices. Google Ads or analytics activation has not been verified; dismissing a notice is not consent to optional tracking.
How can I make a privacy request?
Email support@tasteodi.com with 'Privacy request' and describe the right. We may verify identity or agent authority; applicable state law determines the response period and appeal rights. For an eligible denial, email 'Privacy appeal' with the decision.
How do I contact Tasteodi?
Email support@tasteodi.com or call +1 (863) 879-8097. Our correspondence address is 272 Ashford Dr, Davenport, FL 33837, United States; it is not a walk-in shop or automatic return address.
How do I choose a cup or teapot size?
Compare the selected item's listed capacity, dimensions, and included pieces with how you brew and serve. Approximate measurements are estimates, not a guarantee of fit.
Can I put a vessel in the dishwasher or microwave?
Only follow a care or suitability claim when the exact listing supports it. A photo or inferred material does not establish dishwasher, microwave, leakproof, or food-contact performance. Ask us before use if the detail is important.
More help
Read the full Shipping Policy, Refund Policy, and Privacy Policy, or contact us.